Animal Rescue Officer - Scottish SPCA, Inverness

The Company:

Since 1839 the Scottish SPCA has existed for one reason – to make Scotland the best place in the world for an animal to call home. We rescue, protect and lead the conversation on animal welfare. We are Scotland’s animal champions.

The Role:

• Respond promptly to animal emergencies as directed by the Animal Helpline team.
• Assess situations and take appropriate action.
• Be caring, compassionate and humane in all dealings with animals.
• Collect and transport animals to welfare facilities where necessary.
• Carry out euthanasia in accordance with the Society’s Certification of Competence for Euthanasia and the guidelines if authorised to do so and in line with the Society’s policy of not putting healthy animals to sleep.
• Supporting the Inspectorate teams, and assisting at animal emergencies within the limit of training given and equipment used.
• Promote the work of the Society and membership to the public where appropriate.
• Maintain good relationships with colleagues, voluntary workers, representatives of other agencies and the general public. This will require you to have excellent communication and customer care skills.
• Be smart in appearance and ensure that the Society’s vehicle and equipment are maintained in a clean and serviceable condition at all times.
• Maintain comprehensive and accurate records as required and meet all submission deadlines laid down by the Society.
• Deliver Educational talks as required.

The Candidate:

• Practical experience working with animals.
• Experience working with the general public.
• Previous experience in a customer-focused environment.
• Excellent customer care and communication skills.
• Ability to plan and organise own work.
• Good administration skills.
• Good attention to detail.
• A commitment to animal welfare.
• Resilient and calm in face of difficult situations.
• Act with professional integrity.
• Flexible approach to work.
• Full UK manual driving licence.
• Willingness to work within group shift pattern.
• Willingness to live within the geographical area of work.
• Completion of a Disclosure Scotland standard check.