Click a question to reveal the answer. Q: I've got fines - may I still borrow books? Q: Can I post books back to the library? Q: I've reserved a book - how do I know when I can collect it? Answer: You will get an email telling you when it is available to pick up from your chosen library. Q: I've received an email asking me to return a book early - why? Q: How do I access My Account? Q: What does OPAC mean? Q: How do I renew online? Q: I have a query about my library record - where should I ask? Q: As I am a distance learning student, how do I go about requesting a book be posted out to me? Categories Using the libraries Do you have a question? If there is anything you would like to ask us, about our services, our work or how we can help you, then click the button below.